Benchmarking: Municipal and Cooperative Utility

Municipal and Cooperative Utility Benchmarking Association

The Municipal and Cooperative Utility Benchmarking Association (MACUBA™) is an association of electric utility companies that conducts benchmarking studies to identify the practices that improves the overall operations of the members involved.

To identify "Best in Class" Municipal and Cooperative Utility processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

Top 10 Avoidable
Benchmarking Mistakes

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Top 10 Benchmarking Mistakes White Paper