Benchmarking: Municipal and Cooperative Utility

Municipal and Cooperative Utility Benchmarking Association

The Municipal and Cooperative Utility Benchmarking Association (MACUBA™) is an association of electric utility companies that conducts benchmarking studies to identify the practices that improves the overall operations of the members involved.

To identify "Best in Class" Municipal and Cooperative Utility processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.

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  • The opportunity to become involved in upcoming round table discussions
  • Information on sponsoring studies.
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  • The ability to participate in benchmarking surveys

       

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

The Product Development Benchmarking Association™ (PDBA) is currently a free association of new product development organizations within major corporations. PDBA conducts benchmarking studies to identify the best practices surrounding product devlopment that improve the overall operations of the members`Research

The Benchmarking Network provides the necessary research support efforts in organizations engaged in Benchmarking activities. We provide basic research by:

  • Providing access to article databases on Product Development Benchmarking topics
  • Conducting customized research on selected areas through the use of targeted surveys
  • Conducting telephone interviews with process owners
  • Our research is professionally summarized and presented to clients and participants in a form that key learnings can be derived with minimal effort.

The Product Development Benchmarking Association™ maintains its independence from the findings by not providing full-scale implementation services. The best practices we identify are based on the results of the study. The objective of our efforts is to provide the highest value findings, not to continue to sell additional services. 

Benchmarking Database

Tap into our existing databases of Product Development studies that are available to assist in jump-starting your benchmarking efforts. Since no database can cover all needs, we also support more customized research activities.

Roundtables

The Benchmarking Network holds regular yearly roundtables.  For more information on roundtables, submit an information request here

Training

The first step in any successful Benchmarking project is establishing an adequate foundation of understanding of the Benchmarking process as it is defined by corporations today. The Benchmarking Network provides general and customized courses in Benchmarking.

"Introduction to Benchmarking" is a two day course. Participants gain complete understanding of the concepts of Benchmarking through identification and analysis of "Real Life" case study examples.

The Product Development Benchmarking Association™ will facilitate this course at your location or at other locations throughout the world.

All courses and course materials can be customized and licensed for your company and industry.